FedEx Priority Overnight® service offers one business day transit. Most packages tendered to FedEx by 4:30pm M-F will be delivered the next business day by 10:30am. Saturday and Sunday do not count as business days.
If your shipment has been lost, please contact our support team within one week of your ship date. We will start an investigation with FedEx on your behalf and provide you updates.
FedEx classifies some USPS ZIP codes as remote or hard to reach. Remote locations are subject to an additional surcharge.
International shipments are not supported at this time.
Contact our support team for a refund on your unused shipment up to 30 days after your purchase date. A shipment may not be cancelled or refunded after it has been received by FedEx.
Our platform is designed for professional use. For personal shipping, please visit your nearest FedEx Office® retail location.
Use our support form to contact us. Do not contact FedEx directly as the carrier’s general customer service department may not have access to orders in our system. If necessary, our team will be happy to contact FedEx on your behalf.
Package(s) must be dropped off by 4:30pm (Monday-Friday) at your local FedEx Office® location to qualify for next business day delivery.
All orders are shipped FedEx Priority Overnight® service. Next business day delivery by 10:30am to most U.S. addresses; delivery by 4:30pm to some rural areas and remote locations.
Delivery surcharge to Hawaii/Alaska. Remote or hard to reach locations and scheduled pickups are subject to additional fees and/or transit time.
Please note, neither Send Priority nor FedEx® offer insurance coverage of any kind.
A shipping label can be created up to 10 days before your ship date. The future date will print on the label.
Enter the dimensions of your document envelope rounding up to the nearest inch (the FedEx Express® envelope measures 13 x 9 x 1 inches). Enter the longest side as the length, second longest as the width, and third longest as the height). FedEx® may audit/re-measure your package to verify accuracy. Shipping a package with improper dimensions will result in a dimensions correction surcharge.
Enter the delivery address. Shipping to an incorrect address may result in an undeliverable package and/or address correction surcharge per our Terms of Service. Note the following:
+ If you do not have the recipient phone number, enter (000-000-0000)
+ USPS PO Boxes are not allowed
Choose a delivery confirmation option.
FedEx® may release the package without anyone present. This option may not be available for all shipments or destinations. See the FedEx Service Guide® for details.
FedEx® obtains a signature from someone at the delivery address. If no one is present, FedEx® will attempt delivery up to 3 times before returning to sender at your expense. This option may not be available for all shipments. See the FedEx Service Guide® for more details.
The contact information provided here will appear as the sender address on your shipping label. Choose ‘Edit’ to modify sender information.
Verify the accuracy of the delivery address. Shipping to an incorrect address may result in an undeliverable package and/or an address correction surcharge per our Terms of Service.