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People Ask

FedEx offers complimentary FedEx Express® envelopes. Free supplies are available at any FedEx Office location.

A standard FedEx® envelope measures 9.252” x 13.189” and costs $29, flat rate. Suitable for legal documents and letters (up to approximately 60 pages). Hawaii, Alaska, and remote locations are subject to additional charges.

If you find a lower published rate for overnight envelope shipping with the same service type we will match the rate, guaranteed.

FedEx Priority Overnight® envelopes tendered to FedEx by 4:30pm M-F will be delivered the next business day by 10:30am to most businesses, and by 12pm to most residences. Saturday and Sunday do not count as business days.

If FedEx didn't deliver your package on time, and you subscribe to the Professional or Enterprise plan, you may be able to request a refund or an adjusted invoice. FedEx offers a money-back guarantee for certain transportation services subject to the FedEx Express Terms and Conditions of Carriage.

A Remote Location Surcharge is an additional fee applied by couriers for shipments made to and from locations that the courier deems to be in remote areas. Couriers will consider a location to be remote if it is far from their regular pick-up or delivery path.

If your envelope shipment has been lost, please support within one week of your ship date. We will start an investigation with FedEx on your behalf and provide you with updates.

We do not offer international shipping at this time. Please visit your nearest FedEx Office location for service.

Contact our support team for a refund on your unused shipment up to 30 days after your purchase date. A shipment may not be canceled or refunded after it has been received by FedEx.

Yes, our service is designed for personal and professional use.

Use our support form to contact us. Do not contact FedEx directly as the carrier’s general customer service department may not have access to orders in our system. If necessary, our team will be happy to contact FedEx on your behalf.